Cookie Policy

Cookies are small text files placed on your device by a website. They help the site remember your preferences, keep you signed in, and understand how the site is being used.

• Essential cookies: required for the platform to work, including keeping you signed in and maintaining your session securely. Sign-in is verified with a one-time code emailed to you rather than a password.
• Preference cookies: remember your chosen theme, typeface and calendar format while you are logged in. These are scoped to your account and never shared across users on the same browser.
• Analytics cookies: help us understand how artists and clients use the platform so we can improve features and fix issues.
• Security cookies: assist us in detecting suspicious activity and protecting your account.

Some cookies are set by trusted partners we use to run the service, such as our authentication and payment providers (for example, Stripe for billing). These partners use them to provide secure login, fraud prevention and payment processing. We do not allow advertising partners to track you across the platform.

You can control cookies through your browser settings. Most browsers let you block or delete cookies. Please note that blocking essential cookies may prevent you from signing in or using parts of the platform.

We may update this Cookie Policy as our service or cookie practices change. Any updates will be posted here with a revised effective date.

If you have any questions about our use of cookies, please reach out through the in-app support channel or email viausupport@gmail.com. Via-U CRM is operated by Via-U CRM, ABN 12 289 876 610. We do not use advertising or cross-site tracking cookies.